Depositing digital assets from external wallets or exchanges into your OKX account is a common step for users looking to trade, stake, or manage their cryptocurrencies. However, one of the most critical aspects of this process—especially for beginners—is understanding how to correctly find and use your deposit address and tag (also known as memo). Making a mistake here can result in irreversible fund loss.
This guide walks you through how to locate your deposit address and tag on both the OKX app and web platform, explains which tokens require a tag, and highlights essential best practices to ensure your deposits go smoothly.
Understanding Deposit Addresses and Tags
Before diving into the steps, it's important to understand what these terms mean:
- Deposit Address: A unique string of characters that represents your wallet on OKX for a specific cryptocurrency. It’s where you send funds from another platform.
- Tag / Memo: An additional identifier required by certain blockchains (like XRP, XLM, or EOS). Without it, even if the address is correct, your funds may not be credited—or worse, lost.
🔔 Note: Not all cryptocurrencies require a tag. For example, BTC and ETH do not. But assets like XRP, XLM, and EOS do. Always verify before sending.
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How to Find Your Deposit Address & Tag on the OKX App
1. For Coins Without a Tag (e.g., USDT on TRON or OKT Chain)
Some tokens don’t require a memo/tag. Stablecoins like USDT often fall into this category—but only when deposited via supported networks.
Steps:
- Open the OKX app.
- Tap Assets > Deposit > Deposit Cryptocurrency.
- Search for the coin (e.g., USDT).
- Select the appropriate deposit network (e.g., TRON (TRC20) or OKT Chain (OKC)).
- Copy the displayed deposit address.
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Important Tips:
✅ Always match the withdrawal network on the sending platform with the deposit network selected on OKX.
- Example: If you're sending USDT via TRON (TRC20), select USDT-TRON on OKX.
- ❌ OKX currently does not support BSC (Binance Smart Chain) for some assets like USDT. Sending USDT-BEP20 may result in lost funds or untradeable balances.
2. For Coins That Require a Tag (e.g., XRP, XLM)
Certain blockchains use a shared address system, so a tag/memo is needed to identify the recipient within that address pool.
Steps:
- Open the OKX app.
- Go to Assets > Deposit > Deposit Cryptocurrency.
- Search for the token (e.g., XRP).
- Choose the correct network (e.g., Ripple (XRP)).
- If a tag is required, the app will display a prompt—slide to confirm.
- You’ll now see both the deposit address and the tag/memo.
- Copy both fields carefully.
Critical Reminders:
- 🛑 Never send funds without including the tag if one is provided.
- 🔄 The tag is usually a string of numbers (e.g.,
123456789) but can also be alphanumeric depending on the asset. - 🧩 Tags are case-sensitive and must be entered exactly as shown.
💡 Pro Tip: After copying both address and tag, double-check them in your sending wallet before confirming the transaction.
How to View Deposit Address & Tag on the OKX Web Platform
The web version of OKX offers similar functionality with a slightly different interface.
Steps:
- Visit okx.com and log in.
- Navigate to Assets > Deposit.
- Select the cryptocurrency you wish to deposit (e.g., XRP).
- Choose your preferred deposit network.
- If a tag is required, click I understand to reveal both the address and tag/memo.
- Copy both values and proceed to withdraw from your external wallet.
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Web-Specific Tips:
- Use browser extensions cautiously—malware can alter copied addresses.
- Bookmark the official OKX website to avoid phishing scams.
- Enable two-factor authentication (2FA) for added account protection.
Frequently Asked Questions (FAQs)
Q1: Do I always need a tag when depositing crypto on OKX?
No. Only certain cryptocurrencies like XRP, XLM, and EOS require a tag/memo. Most major coins such as BTC, ETH, and USDT (on TRON) do not. Always check the deposit page for prompts.
Q2: What happens if I forget to include the tag?
If you omit a required tag, your funds may not be credited to your account. In some cases, they could be permanently lost. Always verify whether a tag is needed before initiating a transfer.
Q3: Can I reuse my deposit address?
Yes. Your deposit address for a specific cryptocurrency remains valid unless revoked for security reasons. However, never reuse addresses if privacy is a concern.
Q4: Why doesn’t OKX support BSC for USDT deposits?
While BSC (BEP20) is widely used, OKX may restrict certain networks due to technical integration or risk management policies. Sending USDT-BEP20 to an unsupported address may result in irreversible loss.
Q5: How long does a crypto deposit take on OKX?
Processing times vary by blockchain congestion and confirmation requirements. Most deposits settle within 10–30 minutes. High-traffic periods may extend this time.
Q6: Is there a minimum deposit amount?
Yes. Each cryptocurrency has a minimum threshold (e.g., 1 USDT). Deposits below this amount won’t be credited. Check the deposit page for exact figures.
Best Practices to Avoid Fund Loss
- Always Double-Check Networks: Sending USDT via ERC-20 to a TRC20 address will result in loss.
- Use Small Test Transactions: Before sending large amounts, send a small test deposit first.
- Verify Tags Carefully: A single wrong digit in a memo can lead to failed deposits.
- Never Share Private Keys: The deposit address is safe to share; your private key is not.
- Keep Records: Save screenshots of transactions until confirmed on-chain.
👉 Ensure every deposit is error-free — access your personalized wallet info instantly on OKX.
By following these guidelines, you can confidently deposit digital assets into your OKX account while minimizing risks associated with incorrect addresses, tags, or network mismatches.
Whether you're new to crypto or expanding your trading portfolio, understanding how to properly handle deposit addresses and tags is fundamental to securing your digital wealth.
Remember: accuracy saves assets.