Understanding how to locate your Transaction ID (TxID) — also known as a transaction hash — is essential for tracking and verifying blockchain transactions. This unique alphanumeric string acts as a digital fingerprint for every crypto transfer, allowing users to monitor transaction status, confirm blockchain details, and resolve potential issues with support teams.
Whether you're using the Crypto.com desktop platform or the mobile app, retrieving your TxID is a straightforward process. In this guide, we’ll walk you through step-by-step instructions for both platforms, explain what information a TxID reveals, and answer common questions users have when tracking their crypto movements.
What Is a Transaction ID (TxID)?
A Transaction ID (TxID) or transaction hash is a unique identifier generated when a cryptocurrency transaction is broadcast to the blockchain. No two transactions share the same TxID, making it a reliable way to track transfers across decentralized networks.
By using a TxID, you can verify critical transaction details such as:
- ✅ Transaction status (confirmed, pending, failed)
- ✅ Number of blockchain confirmations
- ✅ Timestamp (date and time of transaction)
- ✅ Sender and receiver wallet addresses
- ✅ Amount transferred
- ✅ Network transaction fee
- ✅ Gas price and usage (for Ethereum-based transactions)
- ✅ USD value at the time of transfer
- ✅ Nonce (transaction sequence number from sender)
This data is publicly accessible via blockchain explorers like Etherscan or BscScan, provided you have the correct TxID.
How to Find TxID on Crypto.com (Desktop)
Finding your transaction hash on the Crypto.com website involves navigating through your wallet history. Follow these simple steps:
Step 1: Access Your Spot Wallet
Log in to your Crypto.com Exchange account using your credentials. If two-factor authentication (2FA) is enabled — which is highly recommended — enter the verification code from your authenticator app (e.g., Google Authenticator).
Once logged in:
- Click on “Wallets” in the left-hand sidebar or top-right menu.
- Select “Spot Wallet” to view your available balances.
👉 Need help accessing your account securely? Learn more about secure login practices here.
Step 2: Open Transaction History
Inside the Spot Wallet, you'll see multiple tabs. By default, you're likely on the “Balances” tab.
Click on “Transaction History”, located next to “Balances”, to access a full record of your activity.
This section includes subcategories such as:
- Deposits
- Withdrawals
- Adjustments
- Conversions
- Others
Each category logs specific types of transactions, so choose the relevant one based on what you're looking up.
Step 3: Locate and Copy the TxID
Navigate to either the “Deposits” or “Withdrawals” tab, depending on the transaction type.
Find the entry corresponding to your transaction (use date and amount as reference), then:
- Click the down arrow icon (▼) on the right side of the entry.
- A dropdown will appear showing full transaction details, including the TxID.
- Click on the TxID to copy it automatically or manually highlight and copy it.
You can now paste this hash into any compatible blockchain explorer to view real-time confirmation status and network data.
How to Find TxID on Crypto.com Mobile App
The mobile experience is just as intuitive. Whether you're on iOS or Android, the steps are nearly identical.
Step 1: Open the Wallets Section
Launch the Crypto.com Exchange app on your smartphone.
From the bottom navigation bar, tap on “Wallets” — this is typically the fourth icon, alongside Home, Markets, and Spot.
Step 2: Access Transaction History
On the Wallets screen, you’ll see your total balance and quick-access buttons for depositing or withdrawing funds.
In the upper-right corner, tap the transaction history icon — it looks like a clock or list with a checkmark.
This opens your complete transaction log.
Step 3: Retrieve and Copy the TxID
You’ll land directly on the “Deposits” tab by default. To find a withdrawal TxID, switch to the “Withdrawals” tab.
Tap any recent transaction entry to expand its details.
Here, you’ll see two key options:
- “Copy TxID” – One-tap copy function for easy sharing
- “Check Explorer” – Redirects you to a blockchain explorer with the transaction pre-loaded
Use these tools to verify confirmations or provide proof of payment when needed.
👉 Want faster access to blockchain insights? Try advanced tools that streamline transaction tracking.
Why You Need Your Transaction ID
Knowing how to find your TxID isn’t just technical know-how — it’s practical necessity. Here’s why:
- 🔍 Track transaction progress: See if your transfer has been confirmed or is stuck in mempool.
- 🛠️ Troubleshoot issues: Provide support teams with exact transaction data for faster resolution.
- 📄 Verify payments: Share TxID with recipients as proof of transfer.
- 💬 Resolve disputes: Use immutable blockchain records to confirm send/receive activity.
- 🧾 Accounting & taxes: Maintain accurate records for audits or financial reporting.
Without a TxID, verifying a transaction becomes significantly harder — especially since wallet addresses alone don’t confirm amount or timing.
Frequently Asked Questions (FAQ)
What is the difference between TxID and transaction hash?
There is no difference — TxID and transaction hash are interchangeable terms referring to the same unique identifier for a blockchain transaction.
Can I find a TxID if I didn’t save it?
Yes. As long as the transaction was processed through your Crypto.com account, you can retrieve it anytime via the Transaction History tab on desktop or mobile.
Why does my TxID not show up on the blockchain explorer?
If your TxID isn’t appearing, possible reasons include:
- The transaction is still pending and hasn't been mined yet
- You may have copied an incorrect ID
- There's a delay in indexer updates (rare)
Wait a few minutes and try again. If it remains missing, double-check spelling and network compatibility.
Is it safe to share my TxID?
Yes. A TxID is public information and cannot be used to access your funds or personal data. However, avoid sharing sensitive details like private keys or recovery phrases under any circumstances.
Does every crypto transaction have a TxID?
Yes. Every on-chain transaction generates a unique TxID. Off-chain transfers (like internal exchange movements) do not produce one since they don’t touch the blockchain.
How long does it take for a TxID to appear after sending crypto?
Usually within seconds. However, during periods of high network congestion, there may be delays before the transaction is broadcast and assigned a TxID.
Final Thoughts
Locating your Transaction ID (TxID) on Crypto.com — whether via desktop or mobile — is a quick and essential skill for managing your digital assets effectively. With just a few taps or clicks, you can access vital blockchain data that empowers transparency, accountability, and control over your transactions.
Remember: Always keep your login secure with 2FA, regularly review your transaction history, and use trusted blockchain explorers to validate transfers.
👉 Maximize your crypto efficiency with tools that simplify tracking and verification across chains.