How to Verify Your Account on HTX: A Complete KYC Guide

·

Verifying your account on HTX is a crucial step to unlock enhanced security features, higher withdrawal limits, and broader trading capabilities. Whether you're new to the platform or looking to upgrade your verification level, this comprehensive guide walks you through each stage of the Know Your Customer (KYC) process—both on desktop and mobile—so you can trade with confidence and full access.

What Is KYC on HTX?

KYC stands for Know Your Customer, a standard procedure used by cryptocurrency exchanges to verify user identities. It ensures platform integrity, prevents fraud, and complies with global financial regulations.

Why Is KYC Important?

HTX offers four verification levels—L1, L2, L3, and L4—each unlocking progressively greater functionality.

👉 Learn how top platforms streamline secure account verification today.

Step-by-Step Guide to Completing Identity Verification on HTX (Web)

L1 Basic Verification

This is the first step in securing your account and enabling basic trading functions.

  1. Visit the HTX website and click on your profile icon.
  2. Select [Basic Verification].
  3. Under the personal verification section, click [Verify Now].
  4. In the L1 Basic Permission section, click [Verify Now] again.
  5. Fill in all required information, including full name, date of birth, nationality, and phone number.
  6. Click [Submit] to complete L1 verification.

Once submitted, your L1 status will be activated immediately.

L2 Advanced Verification

To increase withdrawal limits and enable fiat deposits, L2 verification is required. Note: You must complete L1 before proceeding.

  1. Log in to the HTX website and click your profile icon.
  2. Go to [Basic Verification].
  3. Tap [Verify Now] under personal verification.
  4. Click [Verify Now] in the L2 section.
  5. Choose your document type (e.g., passport, national ID, driver’s license) and issuing country.
  6. Take clear photos of both the front and back of your ID document.
  7. Upload both images into the designated fields—ensure all text is legible and no corners are cut off.
  8. Click [Submit] and wait for review by the HTX team.

Approval typically takes 1–3 business days.

L3 Advanced Authentication

L3 adds facial recognition for stronger identity assurance.

  1. Access the HTX website and open your profile menu.
  2. Navigate to [Basic Verification] > [Verify Now].
  3. Click [Verify Now] under the L3 Advanced Permission section.
  4. You'll be prompted to continue via the HTX mobile app.
  5. Open the app, log in, tap the profile icon, then select [L2] for ID verification.
  6. Tap [Verify] in the L3 section.
  7. Complete the face recognition process as instructed—remove hats or glasses if necessary.
  8. Once reviewed and approved, your L3 verification will be active.

L4 Investment Capability Assessment

Designed for users seeking access to high-risk financial products like derivatives or margin trading.

  1. On the HTX website, go to your profile > [Basic Verification] > [Verify Now].
  2. Click [Verify Now] under the L4 section.
  3. Review the eligibility requirements and supported documents (e.g., proof of address, financial statements).
  4. Fill in investment experience, risk tolerance, and income details.
  5. Submit all required information.

After successful review, you'll gain access to advanced trading tools and services.

Step-by-Step Guide to Completing KYC on HTX Mobile App

L1 Basic Verification (App)

  1. Open the HTX app and tap the profile icon in the top-left corner.
  2. Tap [Not Verified].
  3. Under Step 1 – Basic Permission, tap [Verify].
  4. Enter your personal details accurately.
  5. Tap [Submit] to finalize L1 verification.

L2 Verification (App)

  1. Launch the app and tap your profile icon.
  2. Tap [Not Verified].
  3. In the Step 2 – Basic Permission section, tap [Verify].
  4. Select your document type and issuing country, then tap [Next].
  5. Capture clear images of both sides of your ID.
  6. Upload them to the correct slots—make sure lighting is good and text is readable.
  7. Tap [Submit] and await approval.

👉 Discover how leading exchanges ensure fast, secure identity checks with minimal effort.

L3 Advanced Verification (App)

  1. Open the app and tap your profile icon.
  2. Tap [L2] to proceed with higher-level verification.
  3. In the L3 Authentication section, tap [Authenticate].
  4. Follow prompts to complete live face scanning using your device’s camera.
  5. Upon approval, you’ll achieve Level 3 status.

L4 Investment Assessment (App)

  1. Log in and tap the profile icon.
  2. Tap [L3] to advance further.
  3. Select [Verify] under the L4 Investment Capability Evaluation section.
  4. Provide accurate responses to financial knowledge questions and upload any requested documentation.
  5. Tap [Submit] after confirming all entries.

Once processed, you'll be eligible for premium trading features.

Frequently Asked Questions (FAQ)

I Can’t Upload Photos During KYC – What Should I Do?

If you're unable to upload ID photos:

Still stuck? Take a screenshot of the error and contact customer support.

Why Am I Not Receiving Email Verification Codes?

Check these common causes:

Network delays or filters often block automated messages.

What Are Common KYC Errors?

Core Keywords

👉 See how easy it is to get verified and start trading securely on a trusted global exchange.